Missouri - HMIS YHDP Coordinator

Job Title: HMIS Project Coordinator – YHDP Reports to: HMIS Manager

Job Class: HMIS Administration

Status: Full Time, Exempt Location: Missouri

POSITION SUMMARY

The Institute for Community Alliances (ICA) is a nonprofit organization and a recognized leader in the administration of Homeless Management Information Systems (HMIS). Since 2014, ICA has managed Missouri's HMIS, a web-based database utilized by over 140 organizations across the six Continuums of Care (CoC) to gather data on households experiencing or at risk of homelessness. HMIS plays a crucial role in reporting to funders, evaluating and informing community and state-wide responses to homelessness, connecting individuals experiencing homelessness with housing and services, and supporting research and advocacy initiatives.

This role is focused on enhancing youth homeless services within the Balance of State Continuum of Care, specifically through the coordinated community initiative known as the Youth Homelessness Demonstration Program (YHDP), which builds upon existing successful community efforts.

This position will lead projects and foster connections at the systems level, acting as a decision-maker, convener, facilitator, and advocate to drive progress. They will provide support and training to organizations serving youth, promoting the use of HMIS in a collaborative and system-wide approach. Additionally, they will explore ways to leverage HMIS as an effective tool for serving youth, assisting agencies, the Balance of State CoC, and the Youth Action Board (YAB) leadership in defining success, establishing, and measuring outcomes while ensuring adherence to federal guidelines.

Reporting to the HMIS Manager and collaborating with other ICA team members, the YHDP Project Coordinator will engage with both internal and external stakeholders to facilitate the successful implementation of the YHDP project within HMIS. This position will also provide project-based technical support to YHDP service agencies and HMIS database end users, serving as the HMIS YHDP Liaison within the CoC.

This position is a remote position – but does require Missouri Residency.

To Be Considered: A cover letter and resume must be submitted no later than May 2nd.

ESSENTIAL JOB FUNCTIONS

• System Administration

• Act as liaison between ICA, partner agencies, the Continuum of Care and the Youth Action Board to facilitate collaboration around HMIS projects

• Develop/maintain knowledge of homeless assistance programs and related initiatives

• Provide project-based technical support and training to ensure the success of projects

• Set up organizations, programs, and users to use the database, ensuring they can enter the data they need to report to funders and/or refer households to shelter, housing, and services

• Communication

• Work closely with project stakeholders and team members to understand data needs and identify/develop potential database solutions

• Meet with youth-serving projects on-the-ground to understand and identify barriers to successful data entry; create recommendations to improve data collection practices and data entry.

• Attend regional meetings, CoC Related Committee meetings, YAB meetings, board meetings, and other community meetings as needed to:

  • Ensure consistent, regular communication with external stakeholders regarding YHDP HMIS requirements

  • Receive feedback from community stakeholders about improvements that may be needed with regards to training, technical assistance, data collection, and reporting

  • Proactively identify ways to improve the continuity of youth services and data collection for YHDP projects across the state

• Training

• Provide a warm introduction and orientation to MO BoS CoC’s HMIS for new youth homeless service projects in the assigned Continuum of Care and clarify expectations of participation to ensure quality data and compliance.

• As an active member of the Training Workgroup, develop training materials, deliver webinar or in-person training, as well as conduct user testing, certification, and set-up

• Quality Assurance and Reporting: Support HMIS QA and required reporting for federal, state, and locally funded partners and programs, i.e. PIT/HIC, ESG/CAPER, LSA Project, CoC APR/CAPER, HOPWA, PATH, SSVF, YHPD, others

• Coordinated Entry

• Work collaboratively with the HMIS CE Coordinator to ensure coordinated entry is designed to meet the needs of youth and young adults.

MINIMAL QUALIFICATIONS AN REQUIREMENTS

Demonstrated Skills

• Attention to detail and accuracy

• Strong ability to manage relationships, collaborate, and convene

• Passionate about ending youth homelessness

• Ability to define problems, collect data, establish facts, and draw valid conclusions

• Effectively present information

• Provide technical support to individuals with varying levels of technical knowledge

• Regular, ongoing collaboration in teams, including with remote staff

• Ability to work effectively and professionally with people from diverse backgrounds

• Ability to learn quickly, anticipate and meet established deadlines, and regularly produce high quality work product

Required Background/Knowledge

• Knowledge of basic office equipment and technology; excellent computer skills

• Database software

• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.)

• Project management principles

• Proficient use of inter- and intra-office communication tools such as email, video conferencing, teleconferencing, Microsoft teams, and similar tools

Preferred Background/Knowledge

• Experience using or helping others use databases, especially HMIS software

• Project management

• Cooperatively or independently create training and procedural manuals or guidelines

• Understand the evolving role of data and its importance to efforts to end social problems

• Experience working with youth who experienced homelessness or similar human services field

Education and Experience

• Minimum of two years’ paid experience in a position with a high degree of responsibility

• One or both of the following:

• Bachelor’s degree from an accredited four-year college or university

• One to three years of related experience, such as homeless management information system (HMIS) use, database-related experience, providing technical support/troubleshooting to users or customers, training, or providing homeless services.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing – Approximately less than 1/3 of on-the-job time

• Walking – Approximately less than 1/3 of on-the-job time

• Sitting – Approximately greater than 2/3 of on-the-job time

• Reaching with hands and arms – Approximately between 1/3 and 2/3 of on-the-job time

• Stooping, kneeling, crouching, or crawling – Approximately less than 1/3 of on-the-job time

• Talking or hearing – Approximately greater than 2/3 of on-the-job time

• Weight lifted/force exerted – An average of approximately up to 10 pounds, non- continuously

• Physical requirements listed are primarily applied to the ability to lift and move paper supply, files, etc.

• Vision – Close vision (clear vision at 20 inches or less)

• Driving – Approximately less than 1/3 of on-the-job time

Travel/Work Schedule

Travel-related accommodations may be made to support individuals for whom travel is not feasible, for instance due to disability or childcare limitations.

• Local and in-state travel; for community meetings or onsite implementation support

• Occasional out-of-state travel for professional conferences/training (generally less than one week for each occurrence)

Expense Reimbursement

Direct and necessary purchases related to required job-related activities are typically made by the company. However, such expenses are eligible for reimbursement if the employee makes a purchase using their own funds. The employee is responsible for the timely request and submission of complete and accurate reimbursement documentation and form(s).