ICA News - February 2025 - Iowa

ICA News -February 2025 - Iowa

  • PIT/HIC and New Portal

  • February Q&A- canceled

  • Q&A Archive

  • New: Housing-Focused Street Outreach Framework

  • New User Training Process

  • In-Person Classes

  • New Training Calendar

  • Monthly Data Updates

  • Help for New Students

  • Coordinated Entry News

  • Jobs

  • Dates


PIT/HIC and New Portal

The Point In Time count occurred on January 29th, 2025. We want to extend a big thank you to everyone across the state who conducted surveys, entered data, coordinated volunteers, and handled all the tasks in between.

The deadline for submitting all Point in Time count and Housing Inventory Count data was February 12, 2025 at end of the day. We’re excited to announce that all CoC-funded projects up for renewal in 2026 completed their project-level data submissions on time! It’s not an easy task, so kudos to all that worked on that.

If your agency—or any other agency you know—has not yet entered their Point in Time or Housing Inventory Count  (sheltered or unsheltered) data, we are still accepting late submissions. We would prefer to receive late data than have missing information.

In the coming weeks, the ICA HMIS team will be carefully reviewing the data and may reach out with questions or requests for corrections regarding the PIT or HIC data entries.

If you have any questions about the PIT or HIC, feel free to contact support@icalliances.org

This year we also had an entirely new process for submitting sheltered PIT and HIC information through the pitportal.org. We also would love to get feedback about the new portal process at support@icalliances.org.


February Q & A  

Pit Update

PIT Report Common Errors

  • move in dates

  • duplicate entries

  • kids


New: Housing-Focused Street Outreach Framework

The Alliance’s new Housing-Focused Street Outreach Framework offers essential guidance for designing and implementing programs that connect households directly to housing.

This framework can help CoC system leaders, outreach providers (including directors, managers, and frontline staff), funders, and advocates effectively address the needs of individuals and families experiencing unsheltered homelessness in various situations.

Core components of the Housing-Focused Street Outreach framework include:  

  • Data and Impact Analysis to Inform Decision-Making 

  • Strategic Collaboration and Partnerships 

  • Person-Centered Engagement 

  • Promotion of Community Health and Safety 

  • Housing-Focused Approach Anchored in Housing First 

Many of these recommendations are broader than any singular street outreach team can implement alone, requiring CoC-level investments, planning, and policy change. The Framework can be used as a discussion tool for people to come together across roles and agencies to figure out how to implement and improve Housing-Focused Street Outreach in their community.

Follow link to complete article: Housing-Focused Street Outreach Framework


New User Training Process

Training Expectations & Objectives 

HMIS data input is not your average data entry. It has a few very different aspects that make it much more challenging than one would expect. This new user training has between 6 to 8 hours of videos, multiple documents to review, and quizzes.  

The student is expected to learn how to properly input and update client data in our HMIS so that they will later be able to report to funders, HUD, in the multitude and ever-changing ways that they require it. Final testing involves the students inputting practice clients into a mock Servicepoint system. 

To complete this training, The student will need: 

  • A computer  

  • Internet Access 

  • 6 to 8 hours to get through the material 

  • A week or two to successfully complete their test cases 

  • Training Accounts are recycled after 30 days unless the student has asked for more time 

  • Remember, though the class is self-paced, humans on our training team need time to check students work and respond. This can take 3 business days. 

  • User Agreement Paperwork must also be completed to finish 

  • Questions should go to service@icalliances.org 

    To get started complete the appropriate form below:

    For HMIS training please complete this training request form

    For DVIMS training please complete this training request form

How does training work?


In-Person Training

Monthly In-person New User Classes

The ICA Training Team is excited to announce the continuation of optional in-person HMIS New-User training. This is to fulfill the need for users who will benefit from learning the system with a more hands-on approach, while still using the online training videos as additional tools. Below are the current dates we have set up along with the locations in which the trainings are taking place. If you are the person at your agency that requests new user trainings, and think that you have staff that would benefit from an in-person training experience, please fill out the form below.

Please note that online training is still available as an option if this does not fit your staff’s needs. If it is decided that in-person training is the best option, each student only need to attend one session. Each attendee will need their own laptop. The classes fill up at 10 attendees each.

If we do not have at least 3 students signed up for an in-person class 48 hours before the class, the class will be canceled.

Current In Person Trainings:

Polk County Classes- The 2nd Thursday of every month in Des Moines

  • March 13th

  • April 10th

  • May 8th

  • June 12th

Balance of State Classes- The 3rd Thursday of every month in Iowa City

  • March 20th

  • April 17th

  • May 15th

  • June 19th

In-person Training Request Form - Formstack


Training Calendar

The training calendar is back! You can find it here but also in the Iowa section of the ICA website - ICA Alliance.org/Iowa


Q&A Library

All of ICA’s past Q&A webinars are available in our Q&A Library on ICATraining.org.

Here is the link: Q&A Library


Monthly Data Update

ICA’s monthly data update describing the key indicators and changes in the population experiencing housing instability in the Balance of State and Polk County.

Monthly Data Update

ICA publishes a monthly data update describing the key indicators and changes in the population experiencing housing instability in the Balance of State and Polk County. We share this information monthly, and hope this presentation is easy to understand for members of your community who don’t necessarily live in the data the way HMIS professionals and service providers do but are interested and motivated to learn. 

This Month’s Data Update


Help for New Students

Weekly Office Hour

In an effort to provide a better learning experience, we are incorporating a weekly "office hour" for anyone currently working on the new user ServicePoint (Community Services) test. This open Teams link will have a human on the other end every Thursday at 10:00AM . So, if you are a student struggling with their test or the system join us on Thursday mornings and be able to ask someone directly for help.

Test Help Office Hour - Thursday at 10:00am - Click here to join


Coordinated Entry Q&A Webinars

Coordinated Entry Q&A Webinars

Every month Coordinated Entry Specialists will be hosting a virtual Coordinated Entry Q&A for CE providers and community partners to discuss CE basics, policies, procedures, and much more.

Have specific questions? Not understanding how something works within CE? Let us know! We would be happy to talk more about it during one of our sessions

When? Monthly on the 1st Tuesday of every month, our next Q&A will be on:

Who should attend? 

Any Coordinated Entry providers or community partners involved in CE across the state of Iowa and CE Regions who would like to learn more about Coordinated Entry or refresh their CE skills. 

Where?  Click her to join



Job Postings

from our partner agencies

ASAC

Women’s Residential Treatment Counselor
https://www.indeed.com/viewjob?jk=1aa6a0354f190548&from=shareddesktop

Outpatient Substance Use Counselor
https://www.indeed.com/viewjob?jk=8967a744b69bcc22&from=shareddesktop

Recovery Support Professional
https://www.indeed.com/viewjob?jk=1d355d5ac720d58f&from=shareddesktop

 

Shelter House

Day Service Coordinator
https://www.indeed.com/viewjob?jk=e04c40b4f38a6d60&from=shareddesktop

 [Temporary] Winter Shelter Coordinator
https://www.indeed.com/viewjob?jk=1fc33e3b98489e88&from=shareddesktop

Service Coordinator
https://www.indeed.com/viewjob?jk=6d6d5defb74b3ed7&from=shareddesktop

 

The Beacon

Director of Operations and Properties
https://www.indeed.com/viewjob?jk=09fd9bd13e01b289&from=shareddesktop

 

Hillcrest Family Services

Supervisor-Clinical Therapy
https://www.indeed.com/viewjob?jk=397d9d2758fe3581&from=shareddesktop

Direct Support Professional
https://www.indeed.com/viewjob?jk=badfb7827797bf0c&from=shareddesktop

Chief Financial Officer
https://www.indeed.com/viewjob?jk=ca3411a143fab9d7&from=shareddesktop

Contract Recruiter
https://www.indeed.com/viewjob?jk=d6006ab821966a18&from=shareddesktop

Supervisor- Clinical Therapy
https://www.indeed.com/viewjob?jk=397d9d2758fe3581&from=shareddesktop

 

Foundation 2

Director of Youth and Family Services
https://www.indeed.com/viewjob?jk=8ae632f21cfe9a4d&from=shareddesktop

On-Call Mobile Crisis Outreach
https://www.indeed.com/viewjob?jk=6c43d01a6465749a&from=shareddesktop

 

Children & Families of Iowa

Domestic Violence Services Housing Advocate
https://www.indeed.com/viewjob?jk=d83d934cfbc8844e&from=shareddesktop


Dates

Thursdays at 10:00am- Test Help Office Hour - Click here to join

HMIS/DVIMS Q&A Series  on Feb 4, 2025 10:00 AM - Click here to Register

Coordinated Entry Q&A Webinar on Feb 4, 2:00pm - 3:00pm -Click her to join

Thursday January 9th-10:00am-In-Person New User Servicepoint Training - Des Moines
Click here Register

Thursday January 16th-10:00am-In-Person New User Servicepoint Training - Iowa City
Click here Register

Thursday February 13th-10:00am-In-Person New User Servicepoint Training - Des Moines
Click here Register

Thursday February 20th-10:00am-In-Person New User Servicepoint Training - Iowa City
Click here Register


Submit photos/articles  

or Anything you would like added in the next Q&A

send to: support@icalliances.org