Vermont - Vermont HMIS System Administrator

Job Title: System Administrator Reports to: HMIS Manager

Job Class: HMIS Administration Location: Vermont

Status: Full-time, Exempt Salary Range: $57,000 - $61,000

POSITION SUMMARY

Under the direction of the HMIS Manager, and in cooperation with other ICA team members, the System Administrator is primarily responsible for providing project-based technical support to homeless service agencies and database end users using the HMIS. Must be a residence of Vermont or New Hampshire to qualify for position.

ESSENTIAL JOB FUNCTIONS

• Act as a liaison between ICA, partner agencies,state and local funders, and the Continuum of Care to facilitate effective collaboration around HMIS projects

• Develop/maintain knowledge of homeless assistance programs and related initiatives

• Provide project-based technicalsupport and training to ensure the success of projects

  • Communication – Work closely with project stakeholders and team membersto understand data needs and identify/develop potential database solutions

  • System Administration – Support project on-boarding, set-up and management

  • Training – Develop materials; deliver webinar orin-person training; conduct user testing, certification and set-up

  • Quality Assurance and Reporting – Support HMIS QA and required reporting for federal, state, and locally funded partners and programs, i.e., PIT and HIC; ESG/CAPER; LSA Project; CoC APR/ CAPER; HOPWA, PATH, SSVF, among others

• Respond to requests for custom reports

• Perform other duties as assigned

MINIMUM QUALIFICATIONS AND REQUIREMENTS

Experience and Education

• Bachelor’s degree from an accredited four-year college or university or equivalent related experience or training (i.e., information systems management, statistics, social sciences)

• One to three years of technical, project-based experience or training

• Two years of paid experience in a position with a high degree of responsibility

Required Background/Knowledge

• Knowledge of basic office equipment and technology; excellent computer skills

• Database software

• Microsoft Office Suite (WORD, Excel, Outlook, PowerPoint, etc.)

• Project management principles

• Proficient use of inter- and intra-office communication tools suck as email, video conferencing, teleconferencing, and similar tools

Preferred Background/Knowledge

• Experience in HMIS software, especially with Bit focus Clarity

Demonstrated Skills

• Attention to detail and accuracy

• Understanding how to define problems, collect data, establish facts, and draw valid conclusions

• Effectively present information and respond to questions from partner agencies, end users, governmental entities, and community stakeholders

• Provide technical support to individuals with varying levels of technical knowledge

• Understand the evolving role of data and its importance to efforts to end social problems

• Regular, ongoing collaboration in project teams, including with remote staff

• Cooperatively or independently author training and procedural manuals or guidelines

• Ability to work effectively and professionally with people from diverse backgrounds

• Ability to learn quickly, handle multiple tasks simultaneously, anticipate and meet established deadlines, and regularly produce high quality work products in a deadline-driven environment

• Team player and collaborator with a positive attitude

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to successfully perform the essential functions.

• Standing – Approximately less than 1/3 of on-the-job time

• Walking – Approximately less than 1/3 of on-the-job time

• Sitting – Approximately greater than 2/3 of on-the-job time

• Reaching with hands and arms – Approximately between 1/3 and 2/3 of on-the-job time

• Stooping, kneeling, crouching, or crawling – Approximately less than 1/3 of on-the-job time

• Talking or hearing – Approximately greater than 2/3 of on-the-job time

• Weight lifted-force exerted – An average of approximately up to 10 pounds, non-continuously

• Physical requirements listed are primarily applied to ability to lift and move paper supply, files, etc.

• Driving - – Approximately less than 1/3 of on-the-job time

Other Requirements

• A valid driver’s license and proof of current automobile insurance

Travel/Work Schedule

• Occasional out-of-state travel for professional conferences/training (generally less than one week for each occurrence)

• Occasional local or in-state travel for community meetings or onsite implementation support

• Schedule may fluctuate based on workload

Expense Reimbursement

• Direct and necessary expenses related to required job-related are eligible for reimbursement. The incumbent is responsible for the timely request and submission of complete and accurate reimbursement documentation and form(s).