Missouri - HMIS Navigator-St. Louis City

Job Title: HMIS Navigator Reports to: HMIS Code Blue Coordinator

Job Class: HMIS Administration Location: St. Louis City, MO

Status: Part-Time, Temporary, Non-Exempt

POSITION SUMMARY

The Institute for Community Alliances (ICA) is nonprofit organization and a national leader in the administration of Homeless Management Information Systems (HMIS). ICA has administered HMIS for the St. Louis City Continuum of Care (CoC) since 2016. The HMIS is a web-based database used by over 170 projects across the CoC, such as emergency shelters and housing providers, to collect data on households experiencing or at risk of homelessness. HMIS is used to report to funders, evaluate and inform community- and state-wide responses to homelessness, connect people experiencing homelessness with housing and services, and support research and advocacy efforts.

HMIS Navigators will work directly with the emergency shelters within the St. Louis City CoC. They will be assisting to ensure HMIS enrollment, data entry, and data quality. They will travel between shelters and provide on-site assistance during the evening hours.

ESSENTIAL JOB FUNCTIONS

HMIS Navigation

• Work with the HMIS System Administrators to enroll all HMIS eligible emergency shelter programs serving within the CoC.

• Work with the Code Blue emergency shelter programs to obtain any hard copy data forms they have completed by shelter volunteers and staff and responsible for entering this data into HMIS nightly.

• Stay on site and do direct data collection for any additional households.

• Provide hands-on training and technical assistance to any HMIS end user identified at a Code Blue shelter

• Responsible for entering all nightly data collected into HMIS

• Perform data quality review on all Code Blue emergency shelter projects and responsible for data corrections

• Perform other duties as assigned.

MINIMUM QUALIFICATIONS AND REQUIREMENTS

Demonstrated Skills

• Attention to detail and accuracy

• Provide technical support to individuals with varying levels of technical knowledge

• Can collaborate with team members, including with remote staff

• Ability to work effectively and professionally with people from diverse backgrounds

Required Background/Knowledge

• Knowledge of basic office equipment and technology; excellent computer skills

• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.)

• Proficient use of inter- and intra-office communication tools such as email, video conferencing, teleconferencing, Zoom, and similar tools

Preferred Background/Knowledge

•  Experience as an HMIS end user in the St. Louis CoC’s HMIS System

•  Experience using or helping others use databases and/or similar tools

•  Experience training and/or teaching with attention to adult learning modalities

•  Understand the evolving role of data and its importance to efforts to end social problems

Experience and Education

• Minimum of one year experience HMIS data entry and data quality review

• Minimum of one year experience with working in a position that has a lot of autonomy.

• ICA values candidates who have lived experience with homelessness or housing instability, as well as those who represent BIPOC communities.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing – Approximately less than 1/3 of on-the-job time

• Walking – Approximately less than 1/3 of on-the-job time

• Sitting – Approximately greater than 2/3 of on-the-job time

• Reaching with hands and arms – Approximately between 1/3 and 2/3 of on-the-job time

• Stooping, kneeling, crouching, or crawling – Approximately less than 1/3 of on-the-job time

• Talking or hearing – Approximately greater than 2/3 of on-the-job time

• Weight lifted/force exerted – An average of approximately up to 10 pounds, non-continuously

• Physical requirements listed are primarily applied to ability to lift and move paper supply, files, etc.

• Vision – Close vision (clear vision at 20 inches or less)

• Driving – Approximately less than 1/3 of on-the-job time

Travel/Work Schedule

Travel-related accommodations may be made to support individuals for whom travel is not feasible, for instance due to disability status or childcare limitations.

• This position will be traveling to and from emergency shelter locations within the CoC.

• Schedule may fluctuate based on workload

Expense Reimbursement

• Direct and necessary purchases related to required job-related activities are typically made by the company. However, such expenses are eligible for reimbursement if the employee makes a purchase using their own funds. The employee is responsible for the timely request and submission of complete and accurate reimbursement documentation and form(s).