ICA News -October 2025 - Iowa
New “Add a Client” Workflow
Security & Privacy Training
Annual PATH Report Submission Update & Key Dates
SSVF Services Glitch
DVIMS Data Standards Changes Issue
October Q&A
Data Standard Changes
Shout Outs!
Q&A Archive
Monthly Data Updates
Help for New Students
Coordinated Entry News
Jobs
Dates
HMIS/DVIMS Users: New "Add a Client" Workflow
After the Data Standards Changes that have been made in the systems, some issues are arising where the demographic information filled when creating a new client (birthdate, sex, race, etc.) are not always populating on the client profile page. This issue stems from back-dating. Moving forward, there will be a new workflow when adding a new client to the system. Please note, this workflow should only be followed for entering a new client to the system. When working with clients already in the system, use the previous recommended workflows.
Once on the "Client Search Page" Backdate to the client's entry/enrollment date BEFORE entering any client information
Fill in all of the demographic information on client search page.
Click "Add New Client With This Information" button
Once on the client profile page, the system will prompt you to enter a new backdate, exit out of this pop-up, keeping the backdate you previously entered
Enter your client's entry/enrollment as normal
Here is a new video that shows where to backdate when creating a new client:
We appreciate your patience! Please reach out with any questions to support@icalliances.org
Thank you,
Th Iowa HMIS Team
Security & Privacy Training for 2026
Not a Clue- Security & Privacy Training 2026
It's that time of year again when we ask you to complete your annual Security & Privacy Training. For all HMIS/DVIMS users, this yearly training is mandatory to ensure the security of our systems and the privacy of our users.
The new 2026 class is now accessible through our Learning Management System (LMS) at icatraining.org.
Here's how it works:
Log in to icatraining.org
Click on the link for the appropriate class or simply paste the link in your browser if you are already logged into the LMS.
Enroll in the class by clicking Enroll.
Watch the introduction video.
Watch the interactive video (the quiz is built in).
Watch the video on how to correctly complete the online user agreement paperwork.
Complete your online user agreement paperwork.
That's it! You will have earned your Security & Privacy 2026 Certificate.
Make sure to inform your director/authorized signer that Formstack will be sending them your paperwork for their signature.
Please note that if you haven't completed the ICA Security & Privacy training by November 17, 2025, your account will be temporarily locked. Once you've successfully finished the training and paperwork, your account will be promptly unlocked.
Feel free to forward this message to anyone in your agency that may not have received it.
If you have any questions or need assistance, please reach out to us.
Thanks!
The Iowa Training Team
Annual PATH Report Submission Update & Key Dates
PATH PDX will be open this Friday, October 31, 2025, for report submissions. Please note that the PATH report submission deadline has been set and will be Friday, November 21, 2025.
For WellSky/ServicePoint users, you will need to generate and export your PATH report by following the step-by-step guide linked below:
📘 PATH Report Full Walkthrough (PDF)
Please run your report(s) early! Doing so will address any data or reporting issues well ahead of the deadline, ensuring everything is accurate and complete.
You can access the PATH repository here:
🔗 https://pathpdx.samhsa.gov/
If you experience any login issues, please follow the instructions provided on the PATH PDX website to regain access. Please note that I do not have the ability to grant or restore access to the site.*
PATH Data Exchange (PDX) Training
This webinar is open to State PATH Contacts and PATH Providers and will provide an overview of managing PDX users and completing, reviewing, and approving PATH Annual Reports in PDX. Live Spanish interpretation will be provided. The content of the two PDX training webinars will be identical, and providers are encouraged to attend the session that best fits their schedule. This webinar will be recorded.
PATH Data Exchange (PDX) Office Hours
This office hour is open to State PATH Contacts and PATH Providers. PDX Helpdesk staff will be available to answer questions about accessing PDX, managing users, and completing, reviewing, and approving PATH Annual Reports. Live Spanish interpretation will be provided.
Event Date Time Registration
PATH PDX Training Tuesday, November 4, 2025 3:00-4:00pm ET Zoom Registration: 11/4 at 3:00 pm ET
PATH PDX Training Tuesday, November 4, 2025 7:00-8:00pm ET Zoom Registration: 11/4 at 7:00 pm ET
PATH PDX Office Hour Wed, November 12, 2025 3:00-4:00pm ET Zoom Registration 11/12 at 3:00 pm ET
PATH PDX Office Hours Wed, November 12, 2025 7:00-8:00pm ET Zoom Registration 11/12 at 7:00pm ET
Sessions will be recorded and posted on PDX under the Resources tab.
If you have any questions or need assistance with your PATH submission, please don’t hesitate to reach out to me directly or contact our Help Desk at support@icalliances.org.
SSVF Services Glitch
An issue has been identified in HMIS affecting the SSVF Workflow due to the Data Standards Changes. The SSVF Financial Assistance Start Date and End Date fields not displaying in Multiple Services. If a user creates SSVF Financial Assistance Service Transactions in Scans or Multiple Services, they cannot enter Financial Assistance Start Date or End Date responses.
The work-around that we have found that works until Wellsky can fix said issue, is that after creating the service, users will have to go back into the service using the "edit" pencil, and the financial assistance start dates and end dates should now populate, where they can be filled out.
If there are any questions around this, please feel free to reach out, I am always happy to hop on a call!
DVIMS Data Standards Changes Issue
Currently the new "sex" field on the client search page is not populating as it should. We have a ticket out to Wellsky about this, their development team is working on it. We appreciate your patience with this matter.
October Q&A
Welcome- ICA Staff Introductions- (KarLee Kearns, Shawn McAninch, Kasper Kittredge, Kyndra Lobdell, & Susie McCarragher)
Security and Privacy Reminder- Kyndra/Shawn - (Confidentiality Agreement) :44
LSA Prep and Updates – Susie 6:47
Training Fun –
New flow workflow for adding a client—backdate first (Kyndra) 10:25
Eva errors and Data Quality- How to open spreadsheet review of common errors 19:09
Conflicting income yes/no at entry/exit 21:18
Incomplete Living Situation Data 25:53
Corrections Course NEW 34:06
Anything you would like added in the next Q & A send to support@icalliances.org
Data Standards Changes (DSC)Update
HMIS/DVIMS Updates: Beginning the morning of 10/1/2025, ICA and our software vendor (WellSky) will implement system changes in alignment with HUD’s anticipated 2026 Data Standards.
Official HUD Manual: Once HUD releases the official Data Standards Manual, ICA will notify all providers of any immediate changes via email.
Mandatory Part 2 Training: Within two weeks of HUD’s DSC manual release, ICA will host Part 2 of the DSC training. This session will serve as the official “users are trained” requirement.
Missed Part 1? You can watch the recording here: DSC Part 1 Training Video
We appreciate your flexibility as we prepare for these updates and will continue to share guidance as soon as it becomes available. Please don’t hesitate to reach out with any questions.
October Shout Out
Shout Out to these agencies that had 0 high priority EVA errors last quarter:
WOOT! WOOT! WOOT!
BOS
Catherine McAuley Center
Community Crisis Services
Community Housing Initiatives
Community Kitchen of North Iowa
FAVA
Fort Dodge Housing Agency
Foundation 2 INC
HACAP
HUD VASH BOS
Pathway Living Center
UDMO
Vera French Community Mental Health Center
Victory Center Ministries
POLK
PC DSM YMCA SHC
The Home Connection/Families Forward
VA Central Iowa
The Beacon
Thank you for your hard work! Thank you for your patience! You all rock & Roll, all day long!
Every month we want to highlight star team members in our network but we won’t know about them without your help. Complete the form below to get your star on the list.
Q&A Library
All of ICA’s past Q&A webinars are available in our Q&A Library on ICATraining.org.
Here is the link: Q&A Library
Monthly Data Update
ICA’s monthly data update describing the key indicators and changes in the population experiencing housing instability in the Balance of State and Polk County.
This Month’s Data Update
Help for New Students
Weekly Office Hour
In an effort to provide a better learning experience, we are incorporating a weekly "office hour" for anyone currently working on the new user ServicePoint (Community Services) test. This open Teams link will have a human on the other end every Thursday at 10:00AM . So, if you are a student struggling with their test or the system join us on Thursday mornings and be able to ask someone directly for help.
Test Help Office Hour - Thursday at 10:00am - Click here to join
Coordinated Entry Q&A Webinars
Coordinated Entry Q&A Webinars
Every month Coordinated Entry Specialists will be hosting a virtual Coordinated Entry Q&A for CE providers and community partners to discuss CE basics, policies, procedures, and much more.
Have specific questions? Not understanding how something works within CE? Let us know! We would be happy to talk more about it during one of our sessions
When? Monthly on the 1st Tuesday of every month, our next Q&A will be on:
Who should attend?
Any Coordinated Entry providers or community partners involved in CE across the state of Iowa and CE Regions who would like to learn more about Coordinated Entry or refresh their CE skills.
Where? Click her to join
Job Postings
from our partner agencies
ASAC
Women’s Residential Treatment Counselor
https://www.indeed.com/viewjob?jk=1aa6a0354f190548&from=shareddesktop
Outpatient Substance Use Counselor
https://www.indeed.com/viewjob?jk=8967a744b69bcc22&from=shareddesktop
Recovery Support Professional
https://www.indeed.com/viewjob?jk=1d355d5ac720d58f&from=shareddesktop
Shelter House
Day Service Coordinator
https://www.indeed.com/viewjob?jk=e04c40b4f38a6d60&from=shareddesktop
[Temporary] Winter Shelter Coordinator
https://www.indeed.com/viewjob?jk=1fc33e3b98489e88&from=shareddesktop
Service Coordinator
https://www.indeed.com/viewjob?jk=6d6d5defb74b3ed7&from=shareddesktop
The Beacon
Director of Operations and Properties
https://www.indeed.com/viewjob?jk=09fd9bd13e01b289&from=shareddesktop
Hillcrest Family Services
Supervisor-Clinical Therapy
https://www.indeed.com/viewjob?jk=397d9d2758fe3581&from=shareddesktop
Direct Support Professional
https://www.indeed.com/viewjob?jk=badfb7827797bf0c&from=shareddesktop
Chief Financial Officer
https://www.indeed.com/viewjob?jk=ca3411a143fab9d7&from=shareddesktop
Contract Recruiter
https://www.indeed.com/viewjob?jk=d6006ab821966a18&from=shareddesktop
Supervisor- Clinical Therapy
https://www.indeed.com/viewjob?jk=397d9d2758fe3581&from=shareddesktop
Foundation 2
Director of Youth and Family Services
https://www.indeed.com/viewjob?jk=8ae632f21cfe9a4d&from=shareddesktop
On-Call Mobile Crisis Outreach
https://www.indeed.com/viewjob?jk=6c43d01a6465749a&from=shareddesktop
Children & Families of Iowa
Domestic Violence Services Housing Advocate
https://www.indeed.com/viewjob?jk=d83d934cfbc8844e&from=shareddesktop
Dates
Test Help Office Hour -Thursdays at 10:00am- Click here to join
New User Student Q&A Webinar November 18th, At 10:00am Click here to Join
Coordinated Entry Q&A Webinar on November 18th, 2:00pm - 3:00pm -Click here to join

