new End User Process

End User requests are now initiated by the HMIS Agency Administrators (AA) or Executive Director.

• Once the AA submit the request form on behalf of the End User, the CoC Administrator will review for approval.  If approved, the End User will be sent the End User Participation Agreement (EUPA) to sign. Once signed, the CoC Admin will then set up training for the End User who will then receive their TalentLMS credentials to complete set of training courses.  Once the TalentLMS courses are complete, GAHMIS will set up the ClientTrack account.

  • If the request is denied, you will receive notification for why the form was denied.                                                            

• The link to start a request is available in ClientTrack & only visible to approved HMIS Agency Administrators.

• *NOTE: Users will only have 15 days to complete the trainings before being marked as inactive. Please start courses once you receive login credentials.

  READ ONLY USERS, ACTIVE USERS SWITCHING ORGS, or USERS REQUESTING ACCESS TO AN ADDITIONAL ORGANIZATION

  • If the request is for a READ ONLY user, the process is the same but will NOT have to complete the TalentLMS training.

  • If the request is for an End User who is SWITCHING ORGS/ NEEDING ADDITIONAL ORG ACCESS, the process is the same.  Training requirements will depend on when the end users was last in the system.

Atlanta CoC COORDINATED ENTRY ACCESS REQUESTS

• Atlanta CoC Users requiring Coordinated Entry Assessor and Provider training, please reach out to the Atlanta Coordinated Entry Team at coordinatedentry@partnersforhome.org to request access.

INACTIVE USER INSTRUCTIONS

• Email atlantahmis@icalliances.org for reactivation (this applies to both HMIS and TalentLMS).