Training Expectations & Objectives
HMIS data input is not your average data entry. It has a few very different aspects that make it much more challenging than one would expect. This new user training has between 6 to 8 hours of videos, multiple documents to review, and quizzes.
The student is expected to learn how to properly input and update client data in our HMIS so that they will later be able to report to funders, HUD, in the multitude and ever-changing ways that they require it. Final testing involves the students inputting practice clients into a mock Servicepoint system.
To complete this training, The student will need:
A computer
Internet Access
6 to 8 hours to get through the material
A week or two to successfully complete their test cases
Training Accounts are recycled after 30 days unless the student has asked for more time
Remember, though the class is self-paced, humans on our training team need time to check students work and respond. This can take 3 business days.
User Agreement Paperwork must also be completed to finish
Questions should go to support@icalliances.org
To get started complete the appropriate form below:
For HMIS training please complete this training request form
This Video explains how training works
Training Calendar
Data Corrections and Updates Support
For video guides and step-by-step support documents on updating data and correcting common errors, please self-enroll in the Common Updates/Error Corrections course here: https://www.icatraining.org/user/index.php?id=380
New User Test Support
New User test support is offered weekly on Thursdays at 10am via Teams.
Microsoft Teams Meeting info:
Meeting ID: 213 544 521 242
Passcode: g588sj
Or call in (audio only)
+1 323-676-6180,,778733969# United States, Los Angeles
Phone Conference ID: 778 733 969#